Skip to Content Skip to Sitemap

Support Centre

Top Questions

For sitters: How do I complete payment (PayPal) if I had trouble paying or credit card problems?

If you registered as a house sitter and had trouble at the Payment (PayPal) stage and couldn't quite complete it, don't despair as we are committed to helping you get onboard.

To complete your registration, please go through the following steps:

1. Go to our Register page at the following link:

https://www.mindmyhouse.com/register/sitter_complete

2. Then enter your email address into the space provided

3. Click the Next button, then the PayNow button

4. Enter your debit or credit card details into the form provided on the PayPal site.

The PayPal website is unfortunately not the easiest to navigate. If you tried to login to your PayPal account to make an online payment on your first attempt to pay for your membership, you may find it easier to choose a different option on your next attempt. Please try to make your payment again, but this time click on the word 'Continue' on the left-hand side of the page. This method allows you to make a payment without needing to login to your PayPal account area.

That's it!

OTHER WAYS TO PAY - CREATING A PAYPAL ACCOUNT
Did you know that you can also pay for your membership directly from your PayPal account? It's easy to create a PayPal account by first visiting their home page at www.paypal.com. Once you have deposited money into your new PayPal account from your nominated bank account (or from a card), making a payment to us for your membership fee is very quick and easy. All you have to do is write our email address in one field (support@mindmyhouse.com), the amount (US$20 or its equivalent in your local currency) in another field, press Send and it's done! All of this can be done at no extra cost to you.

The details you previously entered have been stored in our database, so you don't need to reenter all of those details again. Once activated, you will then have your very own feature-packed house sitter account with MindMyHouse which you can start using again straight away!




Top