Skip to Content Skip to Sitemap

Report a problem

Report a Problem

First try typing your question into the form above. If there's genuinely something broken with the site, or for some reason our Frequently asked questions or support articles haven't helped you, fill out the form below and we will endeavour to get back to your as soon as possible (usually within 24 hours). Please note however that we may not always be able to answer all enquiries – there's not enough hours in the day! If it's urgent, our customer support will get back to you.

Your problem
Please be sure to include as much information about the problem as you can.
Paste in a URL if you can so we know which page your were using.
Are you a house sitter or home owner
Please complete the required fields above to ensure we have sufficient information to help you.